This deletes your encrypted cloud backup first and then your account. It happens immediately and cannot be undone. You may be asked to confirm your Google sign-in again before the deletion goes through.
If you have uninstalled Paperkeep or no longer have the phone, email contact@webvogue.in from the Google address you signed in with, with the subject Delete my Paperkeep account. We will delete your account and backup and confirm by email within 30 days. We only act on requests sent from the signed-in address, so that nobody else can delete your account.
| Data | What happens |
|---|---|
| Encrypted cloud backup file | Deleted permanently, immediately |
| Account record (email address, Google account ID) | Deleted permanently, immediately |
| Documents, page images and text on your phone | Not touched. They never reached us. Remove them in the app (Settings → Delete all documents) or by uninstalling. |
| Crash reports | Contain no account or document data. Deleted automatically by our crash reporting provider after 90 days. |
We keep nothing else after deletion. There is no retention period for account data: once it is deleted it is gone, including from our side.